| Category: | Billing Issues |
| Question: | Why was my account frozen after adding a new payment method? |
| Answer: | To protect users from fraudulent activity, your account may temporarily freeze when we notice a name change or discrepancy on a newly-added payment method (such as a credit or debit card). If you encounter this issue when adding a new payment method, please contact customer service as soon as possible. |
per message
Limited Time Offer!
Don’t Miss Out!
Last Chance!